Cancellation and Refund Policy

Feel Them Speak LLC reserves the right to cancel any or all session, workshop, or class at any time and offer a refund of the registration fee paid to Feel Them Speak LLC for the session, workshop, or class.

ANIMAL COMMUNICATION SESSION OR ANIMAL REIKI SESSION:

No refunds or credits if you cancel a session appointment. Rescheduling an appointment one time is allowed, service must be rescheduled within 30 days of the original session date. 

IN-PERSON CLASS OR WORKSHOP:

Registration fees are not refundable except for cases of Registered in Error.  See "Cancellation for Registered in Error in a Class or Workshop" below. 

Cancellation for a Registered In Error in-person Class or Workshop

A request for cancellation received by Feel Them Speak LLC within 24 hours from the time that the new registration is made for an in-person class may be considered a Registered in Error.  

A Registered in Error cancellation request, for an in-person class, must be received within 24 hours from the time of the new registration to be eligible for a refund of the new registration fees, less a $15 refund processing fee.  The refund will be issued to the original form of payment.  The normal time for a refund to process is 10-15 business days.  

Transferring a new in-person class or workshop registration to an alternate date/location

Transferring a new registration from the original date/location to the same level class or workshop, that is currently available on an alternate date or location, may be permitted, subject to: 

• Availability of a currently scheduled alternate in-person class
• Space available in an alternate class (space availability is determined at the sole discretion of Feel Them Speak LLC) 
• A request for transfer must be made at least 24 hours prior to the start date/time of the class or workshop. Requests made within 24 hours of class start time may not be accepted.

Request for transfer to a class being offered at higher registration fee may require payment of the difference.  There is no refund for transferring to a class with a lower offered registration fee.

Once a transfer is requested and the transfer process is completed by Feel Them Speak LLC, the original new registration is cancelled and not eligible for any type of refund or additional transfer options.  The transferred registration is non-refundable.  Any offer of additional transfer option after the initial transfer are at the sole discretion of Feel Them Speak LLC, are determined on an individual basis, and are not guaranteed.

Transferring a new in-person class or workshop registration to another person: 

Transferring a new registration for an in-person class or workshop to another individual to attend the originally scheduled in-person class or workshop, on the original scheduled date and time, may be permitted subject to the following terms and conditions: 

• The new attendee must meet the requirements of the class or workshop such as minimum age or experience level
•  Feel Them Speak LLC  must be notified via email at least 24 hours prior to the scheduled start of the class or workshop to transfer the registration. 
• Once a transfer is requested and the transfer process is completed  by Feel Them Speak LLC, the original new registration is cancelled and not eligible for any refund or additional transfer options.  The transferred registration is non-refundable/non-transferable

ONLINE AND DIGITALLY DELIVERED COURSES: 

This policy applies to: Beginning, Intermediate, Advanced, and Master Level Classes and Courses delivered online or digitally through the online learning platform:

All sales are final for online and digital courses and classes.  Online and digital courses and classes are non-refundable.